Splasm Software Discussions

hi,

i upgraded to 1.1.3 today and now the encoding flies, but i get a white screen of video. In 1.1.2 it took forever, but i got video.. what gives?

thanks

Is it possible the files you've tried with Podner 1.1.3 were encoded in DivX or 3ivx, and the proper QuickTime component is either not installed or not functioning correctly? If you suspect an issue with Podner, the easiest way to check whether QuickTime itself understands each file is to try opening them in QuickTime Player. If either of our suggestions is appropriate then QuickTime Player will also show a white display instead of actual video. At that point, we would suggest using QuickTime Player's Show Movie Info command, under the Window menu, to check the format of the video stream. If it says DivX, Xvid or 3ivx then make sure you have the appropriate QuickTime component installed by checking /Users/[your username here]/Library/QuickTime/ and /Library/QuickTime/. If you don't see the DivX and 3ivx components then you may need to download and install one or the other. You can find the DivX 6.0 component at http://www.divx.com/divx/mac/download/ , and the 3ivx component is available at http://www.3ivx.com/download/macos.html .

If the videos do work correctly in QuickTime Player but not in Podner it would be extremely helpful if you could send us a sample file that does not work in Podner so we can test with it here. If that's the case, please send a sample file to support@splasm.com and we'll investigate.

Thanks!

_________________
Keith Gugliotto
Primordial Sea Captain
Splasm Software
https://www.splasm.com

Hi,

The movie opens and plays fine in both Movie Player and Podner. It's once that it is re-encoded by podner that it plays a white screen. I did a get info and the movie is encoded at 400x224 h.264

Thanks for confirming the files play correctly. That's a good start. Now our best bet is testing one of them so we can determine how Podner is not working correctly with it and release a fix with the next version of Podner. If at all possible could you send a sample to support@splasm.com? If the file is too large for email, you might try sending it through http://www.yousendit.com , which should allow you to send the file for free without releasing any personal information.

_________________
Keith Gugliotto
Primordial Sea Captain
Splasm Software
https://www.splasm.com