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PostPosted: Tue May 03, 2016 7:12 am 
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Joined: Thu Apr 21, 2016 3:57 pm
Posts: 4
Hello everyone! New to this software and group. Having an issue with importing transactions and seeing duplicate transactions that I need assistance with. When I physically enter a transaction into CB Pro, I'll wait a day or two before I download my bank transactions and when I do, if a transaction has cleared in my bank, it will import the transaction as a NEW additional transaction and not see the same existing transaction in my register and mark it as cleared. Not sure if I'm explaining this correctly but any support would be appreciated on how I could stop that from reoccurring again. Thanks in advance!


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PostPosted: Tue May 03, 2016 7:20 am 
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Joined: Mon Jul 20, 2009 8:27 pm
Posts: 303
Location: Norwich, England
Hi, and welcome!

If the transactions are not exact--i.e date, amount, to, cleared, uncleared--it will "duplicate" because the ones you manually entered are not seen as matches. What you can do is to manually untick the imported transactions which you know to be duplicates [left side of the import window] so they will not import. This is one of the reasons I do not ever import my bank transactions/statements into CBP. Instead, I just do the manual reconciliation-thing every couple of days or so. That way I also have better control over my finances rather than relying on the bank to control things. Hope this helps a bit.


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PostPosted: Tue May 03, 2016 7:48 am 
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Joined: Thu Apr 21, 2016 3:57 pm
Posts: 4
Thanks "prider"....appreciate the support! I'll give your suggestions a try.


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