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PostPosted: Sun Feb 09, 2014 10:31 am 
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Joined: Sun Feb 09, 2014 10:18 am
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OSX 10.9.1
Check Book Pro 2.5.5

When I select my iCloud copy of my accounts the app displays the first 50 or so entries of my first account, and displays my other account names in a side window, but I get the Apple wheel of death spinning forever. I'm locked out from seeing additional entries or creating any debits or credits. Basically it just hangs. I did most of my work with CBP on another computer, which has been destroyed. So now my only copy is on the cloud and I can't open it. I have been able to copy the iCloud file to my download directory. Opening that copy makes no diff.

Any suggestions for recovering the data from inside, or outside, CBP would be appreciated. A lot.


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PostPosted: Mon Feb 10, 2014 2:19 pm 
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Joined: Tue Dec 06, 2011 5:25 pm
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What you’re dealing with could be related to an Open panel issue with App Store versions of CheckBook (Pro) running on Mavericks that can cause hangs. Luckily, to work around that, it’s possible to navigate to the file and double-click it to open it. Since you’re saying you have a copy in Downloads, try double-clicking that. Or, here's what to do to access your iCloud document on your Mac:

1. Click the Finder icon in your Dock.

2. Go to the Go menu at the top of your screen and click the Go to Folder... menu item. A window or sheet will appear with a Go to folder field.

3. Paste the following into the Go to folder field, including the tilde (~) at the very beginning, and click the Go button:

~/Library/Mobile Documents/KQZ94N9248~com~splasm~checkbook/Documents

4. Look for your document file’s name and double-click it. It should open in CheckBook Pro and you're all set from there.

_________________
Allan Woodall
Phosphorescent Phage
Splasm Software
http://www.splasm.com


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PostPosted: Wed Feb 12, 2014 9:04 am 
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Joined: Sun Feb 09, 2014 10:18 am
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Success. Thank you!!!


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