Splasm Software Discussions

The first use of CBPro upgrade to 2.5 is acting up:

CBPro v 2.5 quits unexpectedly after this clickstream:
FILE>BACKUP> "back up" window appears > SAVE > REPLACE>spinning beachball of death appears > "CBPro Quit Unexpectedly".

This result is repeatable after restart.

I have the crash report if needed.

How to proceed?
Dave

You should post this up in the Checkbook Forum. I don't know how often the mods come down here.

For me, Backup simply places a copy of the accounts file on the desktop. It isn't meant to "work" from there.

Yes, please do send the crash report to us at support@splasm.com.

Also, while you're at it, would you be willing to generate a System Information/Profiler report and attach it to the email as well? For that, you'll want to replicate the issue and then just after, open /Applications/Utilities/System Information.app (or System Profiler.app on later operating systems), then go to the File menu and click the 'Save...' menu item.

We'll get this sorted out!

_________________
Allan Woodall
Phosphorescent Phage
Splasm Software
http://www.splasm.com

Allan, thank you. A crash report and sys info attachment have been sent.
Dave

Hi Dave,

This turned out to be an error we made in the backup code that only affected Mac OS X Leopard users. We just released CheckBook Pro 2.5.1 with a fix. You can grab the update at http://www.splasm.com/checkbookpro/update.html.

For the technically-minded, don't use a "__block" variable in a scope that'll be executed on Mac OS X 10.5 or earlier!

_________________
Keith Gugliotto
Primordial Sea Captain
Splasm Software
https://www.splasm.com