Splasm Software Discussions

Hello,

I upgraded form v 2.1.1 to v2.2.1, but my smart folder sums are off. I didn't change anything, but the upgrade...
I have SmartFolders that say 'Descriptions contains Haiti' and then another one like that. The 'General' smart folder says both 'Descriptions does not contain Haiti' and the similar thing for the other one... (look at 'XA Chase' as example, but other accounts have the same problem).

I like the updates, but with this mess I can't use the new version. I mean, our account didn't go from $4100 to -$123,000... Please fix this asap; I mean this is the Pro Version; I'm not playing with this, I'm running the accounts of a non-profit with it...

I attached the before (2.1.1) and after (2.2.1) screenshots below...

Thanks,
Uwe Muench

Uwe,

Could you get a hold of us via email, so we could get some more data from you regarding your issue? You can email us at support@splasm.com. Thanks for your patience and help as we work through finding a resolution!

_________________
Randy Knoble
Splasm Software
www.Splasm.com

Hi,

I just want to publicly thank you guys in this thread in the forum for solving this problem. It works w/o problem in v.2.3 (and in the corrected test versions...).

Thanks,
all the best,
Uwe